What We Do
Dedicated teamwork providing thorough, personalised, family health care.
We are committed to helping you to maintain your health and wellbeing, as well as assisting you to deal with illness. We will send you reminders for such things as smears and immunisations. We will offer you computer assisted health risk assessments. Lake Surgery is proud to have consistently achieved outstanding Quality Assurance targets for many years.
Our consultations are 15 minutes duration. If your consultation runs over the 15 minutes there may be a small extra charge, although we often encourage a further booking in consideration of patients waiting for the next appointment. This also allows more comprehensive follow up medical care.
Should referral to specialist or hospital be required, we will assist you in managing this process.
If you require a referral or forms to be completed and these are not done during the consultation time, there may be an extra charge.
If you would like a support person with you at your consultation please feel free to bring someone with you or advise our staff who will get a member of staff to attend the consultation with you.
Special Appointments for New Patients
If you are a new patient to the practice we encourage a preliminary assessment by our nurses. This can be scheduled immediately prior to you seeing the GP . Please advise our receptionists should you wish to utilise this special service.
At the time of booking your appointment, please let the receptionist know how many in the family need to be seen.
If you think you do require a double appointment, please tell the receptionist, so it can be accommodated. You will be charged double if a double appointment is booked. Some of the doctors do not offer double appointments.
Please advise us as early as possible if you are unable to keep an appointment, so we can offer it to someone else. Missed appointments may be charged for in certain circumstances.
In addition to the standard range of family medical services, we offer minor surgery, fracture plastering, insertion of contraceptive devices, skin biopsy, steroid joint injections, audiometry, ecg, spirometry (breathing test),ear syringing, cervical smears, sexual health checks, yearly osteoporosis venous injection, and a number of other procedures. Please ask at reception for a list of fees for these.
All the doctors in Taupo take part in an after hours duty roster. Simply phone the surgery on (07)3786294 and you will be transferred to the town duty doctor or an experienced nurse led answering service who will assist you on where to obtain medical assistance.
Specific Medical Examinations
We offer medical examinations and reports for insurance companies, employers, recreational diving examination, driving licenses, etc. When you phone for an appointment please let us know the nature of the examination so we can plan the appropriate appointment time for you.
We offer advice and will organize medication and immunisation for your overseas travel.
We believe the future of quality general practice lies in quality teaching. Our practice hosts medical students who may sit in on consultations subject to your permission. We also may have a registrar attached to the practice, who is an experienced doctor spending time in general practice under the guidance of one of our doctors.
Other services on site
Please feel free to ask for an appointment (07 3786294) for any of these, although a referral from the doctor is usually required.Contact us today